Petsona captures each customer's pet, breed, and birthday, then automatically shows them the right product at the right moment. Not a birthday email once a year. A store that actually remembers.
The gap in every pet store
Shopify saves the shopper's name, address, and order history the moment they check out. But the actual buyer, in a pet store, isn't the one shopping. It's a Labrador puppy who'll need a different formula in four months. It's a senior cat whose joints need a different supplement than they did last year.
Right now, that information lives in a spreadsheet, a sticky note, or nowhere at all. Every customer gets the same homepage, the same generic email, the same one-size-fits-all recommendation, regardless of what's actually waiting for them at home.
Built for pet stores, not bolted onto them
A simple, on-brand form on your product pages, collections, or right after checkout. Name, species, breed, birthday. Takes fifteen seconds, and most pet parents are happy to share it, they love talking about their pets.
Core pet profiles use Shopify customer records and metaobjects. Petsona also processes app settings, activity and operational records through its hosting providers. Read our privacy policy for data handling and retention details.
Petsona watches every saved pet over time. A puppy approaching the age where its breed typically needs an adult formula switch. A food bag that's probably running low. A birthday three weeks out. It surfaces these moments automatically.
Not a template with "[PET NAME]" dropped in. Petsona drafts campaign copy that references the actual pet, actual breed, and actual products in your catalog, so "Happy birthday, Max!" comes with a recommendation that makes sense for a five-year-old Golden Retriever.
Not another popup
Birds, reptiles, small mammals, horses, whatever your store sells for. You define the taxonomy.
Place it exactly where you want using your own theme editor. Move it, resize it, turn it off, anytime.
Pet Finder helps shoppers narrow their choices using pet details and recorded product attributes. Shoppers should check full ingredients and product guidance before purchase.
A household with two dogs and a cat gets three real, distinct profiles, not one messy field.
Multi-theme support
Use Petsona app blocks and app embeds with compatible Shopify themes. Add profile capture and Finder through the theme editor, with no separate theme purchase required.
Available block placements depend on your theme and templates. We can help you check your store's compatibility.
Check theme compatibilitySimple, honest pricing
Features will be announced before launch. Scale is not available to subscribe to in this MVP.
Free and Growth are available through Shopify. Scale is a planned tier. Klaviyo and Omnisend connections are not included in this MVP.
Questions
Free plan available. Paid plans are billed through Shopify.