Petsona captures each customer's pet, breed, and birthday, then automatically shows them the right product at the right moment. Not a birthday email once a year. A store that actually remembers.
The gap in every pet store
Shopify saves the shopper's name, address, and order history the moment they check out. But the actual buyer, in a pet store, isn't the one shopping. It's a Labrador puppy who'll need a different formula in four months. It's a senior cat whose joints need a different supplement than they did last year.
Right now, that information lives in a spreadsheet, a sticky note, or nowhere at all. Every customer gets the same homepage, the same generic email, the same one-size-fits-all recommendation, regardless of what's actually waiting for them at home.
Built for pet stores, not bolted onto them
A simple, on-brand form on your product pages, collections, or right after checkout. Name, species, breed, birthday. Takes fifteen seconds, and most pet parents are happy to share it, they love talking about their pets.
Every profile is stored directly in your own Shopify store, not a third-party database somewhere else. If you ever uninstall Petsona, your data stays exactly where it is. Nobody holds your customer list hostage.
Petsona watches every saved pet over time. A puppy approaching the age where its breed typically needs an adult formula switch. A food bag that's probably running low. A birthday three weeks out. It surfaces these moments automatically.
Not a template with "[PET NAME]" dropped in. Petsona drafts campaign copy that references the actual pet, actual breed, and actual products in your catalog, so "Happy birthday, Max!" comes with a recommendation that makes sense for a five-year-old Golden Retriever.
Not another popup
Birds, reptiles, small mammals, horses, whatever your store sells for. You define the taxonomy.
Place it exactly where you want using your own theme editor. Move it, resize it, turn it off, anytime.
Reach customers on WhatsApp too, where open rates run above 90%, for birthday nudges and reorder reminders that actually get read.
A household with two dogs and a cat gets three real, distinct profiles, not one messy field.
"Quote from an early merchant about install ease, first personalized campaign result, or customer reaction to being asked about their pet."
Merchant name, Store name
Better together
Rexin Dynamics also builds a pet-specific Shopify theme designed around the same idea, showing the right products to the right pet. Run Petsona on any theme, or install both for deeper on-theme personalization out of the box. Petsona works fully standalone either way.
Learn about the Petsona ThemeSimple, honest pricing
No per-profile fees. No per-email fees. No surprise overage charges. Ever.
Questions
Free forever on the Starter plan. No credit card required.